Terms and Conditions
Introduction
These terms and conditions outline the rules and regulations for the use of Ventura Fencing’s website and services.
Acceptance of Terms
By accessing this website and/or purchasing our services, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms and Conditions carefully before accessing or using our website or purchasing our services. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services.
Modifications to Terms
Ventura Fencing reserves the right to modify these Terms and Conditions at any time without notice to you. Please check this page periodically for changes. Your continued use of our services after any modifications to these Terms and Conditions will constitute your acceptance of the changes.
Purchasing Services
Orders
By placing an order for services through Ventura Fencing, you warrant that you are legally capable of entering into binding contracts. Additionally, you represent that you are at least 18 years old.
Pricing and Payments
All prices and payments are in U.S. dollars. We reserve the right to adjust pricing for our services at any time. For installation services, final pricing will be determined during your in-person consultation with a Ventura Fencing representative.
Acceptable payment methods include Visa, Mastercard, American Express, Discover, and payment by check. A 50% deposit is required at time of ordering services, with the remainder due upon completion of the project.
Completion of Services
We work efficiently to complete services within the timeframe agreed during your consultation. However, certain unforeseen circumstances out of our control may result in delays, including but not limited to inclement weather or shipment delays of necessary materials. We will keep you informed of any delays or issues that arise.
Support and Refund Policy
We strive to provide high quality services and products to all of our customers. However, if you are unsatisfied for any reason, please contact us within 14 days after completion of services to discuss your options. We will make reasonable efforts to resolve your complaint and come to a satisfactory resolution.
If we are unable to come to a resolution, you may request a refund of up to 50% of the total project cost within 30 days of project completion. Requests for larger refunds will be evaluated on a case-by-case basis. Please review our Warranty coverage below for certain restrictions.
Warranty Coverage
Ventura Fencing guarantees workmanship on installations of fences and gates for a period of 5 years from the date of completion. This warranty covers any defects in installation quality, materials, or construction that compromise the integrity or functioning of the fence or gate.
This warranty does NOT cover damage due to improper maintenance or negligence, natural disasters, or normal wear-and-tear. Please contact us as soon as possible to file a warranty claim for covered defects and damages. We will repair or replace defective installations at no additional cost to you.
Limitation of Liability
Under no circumstances shall Ventura Fencing be liable for direct, indirect, special, incidental, or consequential damages resulting from your use of this website or purchase of our services. This limitation includes damages for loss of profits, business interruption, or loss of information.
Indemnification
As a condition of your access and use of Ventura Fencing’s services, you agree to indemnify, defend and hold harmless Ventura Fencing and our affiliates from any claims, damages, losses, liability, costs and expenses arising from your use of our website or violation of these Terms. This includes infringement of intellectual property rights, defamatory or unlawful content, or violation of state or Federal laws.
Severability
If any part of these Terms is deemed unlawful and/or unenforceable, all other provisions contained in these Terms shall remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and Ventura Fencing relating to your access to and use of Ventura Fencing’s services.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Ventura Fencing
2115 Anthony Dr, Ventura, CA 93003, USA https://fencingventura.com/ (805) 626-3379
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